I’ve been reading Lance Witt’s book Replenish devotionally of late. It’s a wonderful book with short pithy chapters that help to do some soul detox. As part of the book he has a couple of chapters on working in healthy teams. Included in there is some stuff on staff team covenants, but also his ten commandments of technology and team. They were so good I thought I’d share them. So here goes:
- Thou shalt not use email to deliver bad news – if you have to say no, or disappoint, do it in person. It may take longer, but relationally it’s worth it.
- Thou shalt not put anything in email that you don’t mind being forwarded.
- Thou shalt not email during meetings (unless you’re specifically asked to).
- Thou shalt not use ‘bcc’ – blind carbon copy is secretive and can have nasty consequences if you get found out.
- Thou shalt be more personal than professional – emails tend to come across as impersonal anyway – so work harder to come across as warm and friendly to avoid sounding curt and grumpy.
- Thou shalt keep emails short and to the point – nobody wants to trawl through your 3000 word missive – stop it!
- Thou shalt not text or take calls while in conversation or a meeting (unless your wife is having a baby) – generally it can wait.
- Thou shalt not email people on their day off – we encourage others to take time off properly if we don’t bother them with work stuff.
- Thou shalt use email for prayer and encouragement – great for short notes of thoughtful encouragement.
- Thou shalt give phone/email/Facebook/Twitter (etc.) a Sabbath – just to put it in its proper place.
What do you think? If you haven’t already got the book I would strongly recommend it. Enjoy!