“If I regard iniquity in my heart. If, having seen it to be there, I continue to gaze upon it without aversion; if I cherish it, have a side glance of love toward it, excuse it, and palliate it; The Lord will not hear me. How can he? Can I desire him to connive at my sin, and accept me while I wilfully cling to any evil way? Nothing hinders prayer like iniquity harboured in the breast; as with Cain, so with us, sin lieth at the door, and blocks the passage. If thou listen to the devil, God will not listen to thee. If you refuse to hear God’s commands, he will surely refuse to hear thy prayers. An imperfect petition God will hear for Christ’s sake, but not one which is wilfully miswritten by a traitor’s hand. For God to accept our devotions, while we are delighting in sin, would be to make himself the God of hypocrites, which is a fitter name for Satan than for the Holy One of Israel.”
At the end of last week I wrote about the CARE plan which we’ve successfully used with our teams here at Grace. Part of the CARE plan involves agreeing on goals for you team. Setting goals is key to effectively carrying out your CARE plan, but agreeing sensible ones requires a bit of thought. We use the SMART acronym (yes, another acronym) to help us think about whether a particular goal is helpful. It goes as follows:
S – Specific
M – Measurable
A – Achievable
R – Relevant
T – Timed
Let me give you one example of goal which is not SMART, and one example of a goal which is SMART. An un-SMART (yet noble) goal would be “encourage people in evangelism.” Work through the acronym . . . It’s not particularly specific – which people? what evangelism? It’s difficult to measure. How would you know when you’ve achieved it? In fairness it is relevant to church leadership, but there’s no time on it. It’s a good intent but so difficult to measure it’s almost a platitude. Here’s a different example which we’re using here at Grace for 2013 – “to see 100 people come through our Explore Christianity course this year.” It’s specific (100 people); it’s measurable; it’s achievable (it’d be twice as many as any previous year so it’s bold but not unrealistic); it’s relevant to our existence as a church, and it has a time set on it – the end of the year. Giving people SMART goals helps to motivate and direct action – give it a try with one of your teams and see what happens.
- C – clarify the mission
- A – agree goals
- R – review progress
- E – equip the team
The idea is that each team sits down and clarifies what it exists for – a mission statement. The sound team (as an example) have something like “making the sound audible and clear so that people hear the gospel clearly and in an un-distracted way.” I think they put it better than that! Then they agree some goals to making that happen. So, to pick on our sound team again, goals might include acquire decent kit, gather a team of people who know what they’re doing, set up and test early etc. The teams should then meet roughly quarterly to review progress and make any necessary changes. Finally each team needs to think about ways to further resource and equip themselves – that may be in terms of actual equipment or it may be training sessions.
We’ve found this little tool really helpful to focus minds on what we do and why. Why not give it a try?
Here is a really helpful little resource from Nelson Searcy called Fusion. It’s a short book – only 160 pages or so, big print, pictures, and all that. It’s essentially addressing the issue of how we turn first-time visitors into regular attenders and members. He has all sorts of helpful advice such as:
– get your welcome right – put the right people on the door, have coffee and doughnuts when they arrive, have someone show them to their seat. You have about 7 minutes to make the first impression. By then they’ll have already decided whether or not they’ll return.
– Use some kind of communication card – not just for visitors but for everybody. Early on ask people to stick a name and contact detail on it. Have multiple options for different people from ‘tell me more about the church’ to ‘xplore course’ to ‘members day’ to ‘I need to talk with someone.’
– Follow up new visitors. Send them an email within 36 hours of their visit.
– Get newish visitors serving early on – a sense of responsibility gives a sense of value and belonging.
– Run new members days reasonably often – if people haven’t integrated within 6 months they’re probably not going to.
You might not agree with everything Searcy suggests but that’s not really the point. His church situation isn’t yours. The point is he gets you asking the right questions, and if you’re serious about doing everything humanly possible to show visitors you care for them, because God cares for them, you can’t afford to miss this book.
I’ve recently finished reading Chester Porter’s book entitiled The Gentle Art of Persuasion. Chester Porter is a former QC and writes about the ways and means by which people may (and may not) be persuaded. Here are a few good quotes:
“It is one thing to sound impressive, to devastate the opposition, to make a great impression. It is by no means the same thing to change people’s minds, to convince them by your arguments. Persuasion is achieved, more often than not, by quiet rather than devastating argument.”
“If you want to carry the maximum possible majority, then you will treat your opponents with manners and respect and persuade them with reason . . . [when] points are scored, opposing speakers are humiliated, sarcastic comments bring loud cheers from the audience, but who changes their minds? Who is persuaded?”
“One can probably compare a good speaker with a helmsman of a surf-boat guiding it through the waves, and never taking his eyes off the waves.”
“The basic characteristics of a good persuader are wide reading and eager acquisition of knowledge. Added to those are a knowledge of human nature and a genuine sympathy, even affection, for one’s fellow mortals.”
He writes from a legal background and the majority of his illustrations spring from a courtroom context. His style also comes across as quite old fashioned (you’d have to read it to understand what I mean) but nonetheless he has some helpful points to make. For preachers there’s a number of insightful points which could be of benefit. Please do comment if you have other helpful resources for communicators to read.
- Pixar (Toy Story)
- Common purpose
- Sense of urgency
- Clear goals
- Focused yet flexible
- European Ryder Cup Team 2010
- Leading the team is a full time task
- Coach and collaborate
- Create a team of leaders
- Shape the environment for success
- Iranian Embassy SAS team
- Select the best
- The ‘best twelve’ not ‘twelve best’
- Excellence is a habit
- Red Cross in Haiti
- Keep teams as small as the mission allows
- Clarify roles
- Control the controllables
- Rolling Stones
- Build cohesion through competence, reliability, care, quality time together
- Northern Ireland Peace Process
- Eyes on the prize
- Don’t sweat the small stuff
- Seek commitment not consensus
- Master healthy conflict
- Ferrari F1 2002
- Be obsessive about improvement
- Begin at the beginning
- Assemble talent
- Learn new ways to do things
- Adapt or die
Some of these observations are more persuasive than others but all in all there are some helpful insights and reminders about what makes a good team.
Ok, so our retreat venue didn’t look quite like the picture, but if any of my fellow leaders is reading this then this is what I’m proposing for next year. Having just returned from our annual elders weekend away I wanted to share some of the reasons why I think these times are so important for a leadership team:
- You grow together – as you walk, talk, pray, eat, and share top banter you grow relationally closer.
- You get to spend lots of time praying. So often leadership get togethers end up being all business with 10 mins of prayer squeezed in at the end. A retreat allows you to give significant time to pray for all sorts of things.
- You have time to think strategically, to work things through, bat them round, and make some real progress as you determine priorities and plans for the upcoming year.
- You get to listen to God. I don’t mean in a super-spiritual, lotus position, gaze at your navel til you hallucinate sort of way. I just mean time spent praying, thinking, and talking often does open us up to that corporate leading and guiding of the Spirit – “it seemed good to us and the Holy Spirit…”
- It’s good for your soul. Again, slowing down, spending time reflecting on the Bible in discussion and prayer replenishes the soul which can only help your leading of the flock.
Our last two years of these have been brilliant – real high points of our year. And we’ve made some pretty massive decisions off the back of them. If you haven’t already given it a go then try it – you might like it.