Better Before Bigger

Here’s a helpful leadership story I heard recently on Andy Stanley’s leadership podcast.

“In the early 1990s, the Atlanta-based Chick-fil-A restaurant was facing stiff competition from the upstart Boston Market restaurant. Chick-fil-A leaders were trying to figure out how Chick-fil-A could get bigger, faster. Company founder Truett Cathy pounded on the table and said, ‘I am sick and tired of listening to you talk about how we can get bigger. If we get better, our customers will demand we get bigger.'”

Don’t worry about bigger – just get better.

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